Track your order
HAS MY ORDER BEEN SHIPPED?
Once your order has been dispatched, you will receive a shipping confirmation email from info@herbalizestore.co.uk containing your tracking number.
How to track your order
Track your order below by entering your tracking number in the relevant field for Royal Mail or UPS.
Tip: Royal Mail tracking numbers are typically 13 characters and end in GB. UPS tracking usually begin with 1Z.
Track with Royal Mail
Track with UPS
Important Notes
- Delivery timeframes are estimates and not guaranteed
- Orders cannot be considered lost until 7 working days after dispatch
- Carrier investigations may take 7 to 20 working days
Estimated Delivery Times
Royal Mail (UK): 1 to 3 business days
UPS (UK): 3 to 5 business days
UPS (EU): 5 to 10 business days
International: Up to 3 weeks
Need help?
If you haven’t received your tracking number, it may be that your order has been slightly delayed or that an incorrect email address was entered at checkout. This is especially likely if you did not receive an order confirmation.
Please check your spam or junk folder first, and if you still can’t find it, feel free to contact us and we’ll be happy to assist.
