Although the first item I was sent was faulty, Olivia from customer service dealt with my problem and made sure everything was sorted. She made getting a new one easy and kept me informed the whole time. I can't thank her enough!
Excellent vape covers all my needs , provides a decent DL hit with a really good cloud 210 degrees centigrade up to 230 , on the lower temps the flavour is fantastic, battery life is decent but I do recommend buying a second one or maybe also carry a dynape around with you which j feel makes a good match to this performance wise they both get me as high as each other and use about the same amount of flower. The provided pods are bonus and the concentrate pod works really well with some keif and also a certain psychedelic drug that requires vaporizerimg . The only problem I have found with my unit is when I click it on 5 times sometimes it doesn't register the clicks, this could just be my unit or it could be just how it is its not a huge issue but is slightly annoying and other than that I can't fault it , also with a big of ingenuity such as a thin knife or making a sleeve out of grease proof paper that goes inside the mouth piece you can get a fair bit of reclaim from inside the glass mouth piece and on top of the top screen inside the glass mouth piece. The unit is easy to clean too and using the herb pod will keep the bowl super clean which keeps it smelling fresh plus the pod can just be dropped into iso which makes cleaning even easier . I'm on the fence with the loading funnel though its cool but not essential and you have to carry it around loose so personally I don't carry it around, If they had incorporated the cap into the storage area where the mouth piece goes then it would be more useable and convenient but that's my personal preference .
5/5 for flowemate can't fault it.